Ratna Kemala, S. Tr. Par., adalah seorang fasilitator dan assesor untuk proses sertifikasi profesi kesekertariatan dan administrasi dari Badan Sertifikasi Profesi Indonesia (BNSP).
Ratna Kemala memiliki pengalaman lebih dari 19 tahun dalam peran operasional dan manajerial di bidang perhotelan. Selain itu, ia juga berpengalaman di bidang pendidikan bahasa Inggris. Hingga kini ia aktif sebagai penerjemah dokumen profesional.
Educational Backgournd
- Sekolah Tinggi Pariwisata Bandung.
- Computer Business Application Course – IZZI.
Working Experience
- BNSP Certifed Assessor for Secretary and Office
Administration at LSP API, 2022-present.
- Fasilitator at Mindset Indonesia, 2021-present.
- Invigilator at VICTVS, 2020-present.
- Interpreter and Remote Administrative Assistant at
Bandung Trails, 2016-2021.
- English Education Management Consultant at Shane
Learning Center Indonesia (SLCI), 2017-2019.
- Office Supervisor, Assisstant School Manager, School Manager, and
Area Coordinator at The British Institute (TBI) Bandung, 2008-2016.
- Spa Coordinator at Hotel Malya Bandung, 2006-2007.
- Guest Relation Officer, Sr. Guest Relation Officer, and Banquet Sales
Manager at Jakarta Hilton International, 1997-2001.
Professional Certification
- BNSP certification for Assessor of Competency in Junior Secretary
from LSP API in 2022
- Technical certification in Junior Secretary from LSP API in 2022
- IELTS International certification with the total score of 7 by the British Council in 2012
- General Introduction of Teaching English to Adults (GITE), 35 hours
teacher training held by The British Institute (TBI) Bandung in 2010
- Eksternal assesor training for vocational high school (SMK)
competence test in office administration subject in 2017/2022
- Professional online translation course by MELVI in 2017
- Simultaneous interpretation training by Indonesian Translator
Association (HPI) in 2016
Professional Organization
- Member of Indonesian Secretary and Administrative Professional
Association (ISI), since 2017.
- Member of Indonesian translator Association (HPI), since 2019.
